Case Report: Procurement of Excavator Parts by Mexican Client (October 28 to November 5, 2025)
Case Report: Procurement of Excavator Parts by Mexican Client (October 28 to November 5, 2025) Client: Mexican Client Supplier: COGENG -HUGO (Representative of COGENG Company ) Communication Platform: Instant Messaging Software (e.g., WhatsApp) Time Span: October 28 to November 5, 2025 Core Products: Two Excavator Wiring Harnesses Case Status: Payment Received, In Production, Awaiting Shipment Key Event Timeline: October 28, 2025: Order Confirmation & Payment Link: The client urged completion of the remaining order. COGENG-HUGO sent the Alibaba payment link for the first time. The client requested the removal of the "Logistics Insurance Fee" from the link, which COGENG agreed to and subsequently updated. The client completed the payment. Shipping Commitment: COGENG-HUGO promised shipment within 3 days after payment and confirmed both harnesses would be shipped together. The client specifically requested DHL Expr...